SUPPORT
HELP & FAQS
Answers about the collection, current ordering availability, existing orders and using the website.
Can I buy an item here?
Ordering is currently unavailable. Product pages describe the existing collection, but no item can be added to a basket or paid for on this website.
Why does a category show zero items?
Every collection has its own page, including categories with no published listings. Zero items means there is nothing listed in that category, not that the page is broken.
Where are my previous orders?
Previous orders belong to the store where you placed them. Contact Codex with your original order reference and purchase email for help.
Are printed and digital editions the same?
The format information on each page describes that title’s editions. Check the exact edition, format and contents when ordering becomes available; a print purchase does not automatically include a digital copy.
Can I read a sample?
The Book Preview page shows the first manual and the current sample status. No sample download is currently published here.
How do I contact Codex?
Use the Contact page to prepare an enquiry, then review and send it from your email app. Preparing a message does not send it.
Do I need sound or animation?
No. Sound starts off. Use Pause motion on the home page, or open any section through the menu. Reduced-motion preferences are respected.
How do I ask about returns?
Contact Codex with your order reference and the problem. The Returns page explains the enquiry process and links to information about consumer rights.